Current Vacancies

Job type

Full-Time

Salary

£18,500

Candidate requirements:

  • Strong customer service skills along with a professional telephone manner
  • Good written and verbal communication
  • Strong communication skills with the ability to build relationships with people on all levels
  • Dynamic and passionate individual
  • Switched on with a positive working attitude
  • Ability to work well within a fast-paced environment

Job Description:

A fantastic opportunity for a recent graduate to work as a Customer Contact Executive at a dynamic chemical and engineering company. As a Customer Contact Executive you will be the contact point for both prospects and customers. This is an excellent opportunity to join a small, friendly and tight knit team.

  • As a Customer Contact Executive you will be liaising with clients and prospects via LiveChat, phone and email proactively generating sales opportunities, taking enquiries, recommending products and services, setting appointments, taking orders and processing orders
  • You’ll be inquisitive and have good analytical and research skills to gather customer and marketing information
  • Using our customer relationship management system you will be keeping clients fully updated throughout the enquiry and sales process
  • As a Customer Contact Executive you will react to problems proactively, always working towards a positive outcome for the customer while remaining commercially focused for the Company.

Please send a copy of your CV and covering letter to our careers team

Job type

Full-Time

Salary

£18,500

Candidate requirements:

  • A graduate with a science, technology, engineering or maths degree
  • Strong customer service skills and a professional telephone and email manner
  • Strong communication skills with the ability to build relationships with people on all levels
  • Dynamic and passionate individual
  • An inquisitive and research-based approach to gathering marketing and customer information
  • Switched on with a positive working attitude

Job Description:

A fantastic opportunity for a recent graduate to work as a Customer Contact Executive at growing chemical and engineering specialist Global Heat Transfer. As a Multilingual Customer Contact Executive this will be a great opportunity to use your written and verbal communication skills in multiple languages. You will be the initial contact point for both prospects and existing customers and this will provide you with an excellent opportunity to join a small, friendly and tight knit team and make your mark.

  • As a Multilingual Customer Contact Executive, you will be liaising with clients and prospects, both verbally and in writing, in a variety of languages via web chat, telephone and email.
  • You’ll proactively create sales opportunities, respond and follow up on inbound enquiries, recommend products and engineering services, set appointments, take orders and process orders.
  • Using our customer relationship management system, you will be keeping clients updated throughout the enquiry and sales process
  • As a Customer Contact Executive, you will be proactive, always working towards a positive outcome for the customer while remaining commercially focused for the Company.

Please send a copy of your CV and covering letter to our careers team

Job type

Full-Time

Salary

£18,500

Candidate requirements:

  • Strong customer service skills and a professional telephone and email manner
  • Good written and verbal communication in German, French or Italian as well as English.
  • Strong communication skills with the ability to build relationships with people on all levels
  • Dynamic and passionate individual
  • An inquisitive and research-based approach to gathering marketing and customer information
  • Switched on with a positive working attitude

Job Description:

A fantastic opportunity for a recent graduate to work as a Multi-lingual Customer Contact Executive at growing chemical and engineering specialist Global Heat Transfer. As a Multilingual Customer Contact Executive this will be a great opportunity to use your written and verbal communication skills in multiple languages. You will be the initial contact point for both prospects and existing customers and this will provide you with an excellent opportunity to join a small, friendly and tight knit team and make your mark.

  • As a Multilingual Customer Contact Executive you will be liaising with clients and prospects, both verbally and in writing, in a variety of languages via web chat, telephone and email.
  • You’ll proactively create sales opportunities, respond and follow up on inbound enquiries, recommend products and engineering services, set appointments, take orders and process orders.
  • Using our customer relationship management system you will be keeping clients updated throughout the enquiry and sales process
  • As a Customer Contact Executive you will be proactive, always working towards a positive outcome for the customer while remaining commercially focused for the Company.

Please send a copy of your CV and covering letter to our careers team

Job type

Full-Time

Salary

£18,500

Candidate requirements:

  • A graduate with a science, technology, engineering or maths degree
  • Good written and verbal communication in German, French or Italian as well as English
  • Strong customer service skills and a professional telephone and email manner
  • Strong communication skills with the ability to build relationships with people on all levels
  • Dynamic and passionate individual
  • An inquisitive and research-based approach to gathering marketing and customer information
  • Switched on with a positive working attitude

Job Description:

A fantastic opportunity for a recent graduate to work as a Customer Contact Executive at growing chemical and engineering specialist Global Heat Transfer. As a Multilingual Customer Contact Executive this will be a great opportunity to use your written and verbal communication skills in multiple languages. You will be the initial contact point for both prospects and existing customers and this will provide you with an excellent opportunity to join a small, friendly and tight knit team and make your mark.

  • As a Multilingual Customer Contact Executive you will be liaising with clients and prospects, both verbally and in writing, in a variety of languages via web chat, telephone and email.
  • You’ll proactively create sales opportunities, respond and follow up on inbound enquiries, recommend products and engineering services, set appointments, take orders and process orders.
  • Using our customer relationship management system you will be keeping clients updated throughout the enquiry and sales process
  • As a Customer Contact Executive you will be proactive, always working towards a positive outcome for the customer while remaining commercially focused for the Company.

Please send a copy of your CV and covering letter to our careers team

Job type 

Full time, permanent

Salary 

Good rate + bonus structure

The Role

Using our customer relationship management system and your excellent telephone communication skills you will contact existing customers to increase sales of Global Heat Transfer’s products (Globaltherm® brand) and services (Thermocare® brand) while updating our database systems with sales call and email activity.

Responsibilities will include:

  • Maximise sales opportunities by making calls to companies using company data in the customer relationship management system and manual records
  • Generate quote opportunities
  • Generate meeting opportunities for the technical sales team
  • Develop relationships with existing customers
  • Update and verify information on the database using the Company customer relationship management system
  • Participate in training as required

About You
You’ll have an excellent telephone manner and be able to work by yourself and part of a team. Your key skills will include:

  • Excellent verbal and written communication
  • Competent in the use of the internet as a research tool
  • Competent use of Microsoft Office products
  • Knowledge and experience using a customer relationship management system
  • Organised and logical with good time management skills
  • This role would suit a recent graduate (science, technology, engineering or maths)
  • Multi-lingual applicants preferred but not essential

To apply please email your CV and a covering letter stating your relevant experience and salary expectations to careers@globalgroup.org or write to Melissa Pace at the Head Office address.

Job type

Full time, permanent

Salary

Commensurate with experience + bonus structure

The Role

Global Heat Transfer works with a wide range of manufacturing process companies in pharmaceutical, food and beverage, chemical, industrial manufacturing and plastics, polymers and styrene applications throughout the UK and Ireland. Using the company’s customer relationship management system, you will identify and create new business opportunities to sell Global Heat Transfer thermal fluid products (Globaltherm® brand) and heat transfer engineering management and maintenance services (Thermocare® brand).

Responsibilities will include:

  • Planning and carry out sales visits and making presentations to prospective clients across the UK, Ireland and Europe with the requirement of 3/4 nights away from home per week, Monday – Friday.
  • Respond to and follow up sales opportunities with prospective clients in a timely professional manner
  • Build rapport and form close relationships with relevant personnel – in prospective companies – from operations and maintenance to purchasing through to board level members
  • Liaise with the internal sales team (who will provide products and service support to clients) to assist in developing pipeline sales meeting opportunities
  • Working within the Company framework and using knowledge and tools available in line with agreed processes
  • Work with the internal sales team to assist in developing pipeline sales opportunities
  • Update the Company Customer Relationship Management system with all relevant contact information and insights that will lead to sales opportunities

About You
You will be able to demonstrate a professional sales aptitude and a proven track record of building strong customer relationships that have directly impacted sales. Your key skills will include:

  • Excellent verbal and written communication
  • Competent use of Microsoft Office products
  • Knowledge and experience of using a Customer Relationship Management system
  • Organised and logical with good time management and planning skills
  • Previous experience of selling into manufacturing companies using heat transfer systems and/or thermal fluid manufacturing applications or from an oil and gas background is preferred. However, consideration will be given to any applicant who has previously sold equipment or services into industrial process manufacturing companies.

To apply please email your CV and a covering letter stating your relevant experience and salary expectations to careers@globalgroup.org or write to Melissa Pace at the Head Office address.

Job type

Full time, permanent

Salary

Commensurate with experience

The Role

The Global Group celebrates more than 30 years in business and has an exciting opportunity for a project co-ordinator within Global Heat Transfer, the leading heat transfer fluid management company and associated brands Thermocare®  and Globaltherm®

The Project Coordinator will organise our ongoing client projects and maintenance schedule. This role involves creating project plans including; schedules, work hours, budgets, and expenditures, organising and participating in stakeholder meetings, and ensuring that project deadlines are met in a timely manner.

Responsibilities

  • Creating, implementing and monitoring project plans and schedules for maximum efficiency
  • Monitoring and reporting work hours, budgets and expenditures to maximise business resources
  • Ensuring project deadlines are met
  • Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project
  • Providing administrative support as needed
  • Undertaking project tasks as required



About You

  • You will have a degree in business
  • Exceptional written, verbal and presentation skills
  • Organised and logical with excellent time management skills
  • Ability to work to tight deadlines
  • A good working knowledge of Microsoft Office products


To apply please email your CV and a covering letter stating your relevant experience and salary expectations to careers@globalgroup.org or write to Melissa Pace at the Head Office address.

Job type

Full time, permanent

Salary

Commensurate with experience

The Role

The Global Group celebrates more than 25 years in business and has an exciting opportunity for a lab technician within Global Heat Transfer. The lab technician will perform industry standard tests and analysis of oils. The reports produced will help improve the condition of the oil to aid improvements in customer production processes to reduce downtime and maintenance costs and improve operational health and safety.

Responsibilities

  • Preparing samples and performing chemical and physical tests and analysis of oils to produce reliable and precise data to support investigations
  • Carrying out routine tasks accurately and following strict methodologies to analyse samples using testing equipment
  • Recording results and applying data entry to the company system
  • Update and maintain all work records, filing and sample storage
  • Using on-line systems and performing mathematical calculations for the preparation of graphs
  • Work within Quality Control standards to an accurate standard and able to take positive steps to report these when samples are out of specification
  • Keeping up to date with technical developments, especially those which can save time and improve reliability
  • Constructing, maintaining and operating laboratory equipment and ensuring the laboratory is well-stocked
  • Following and ensuring strict safety procedures and safety checks

About You

  • A degree (BSc or MSc graduate)
  • Previous lab experience is a must (this can be lab experience from your degree) as is chemical testing
  • Able to follow written methods and apply these practically
  • Good communication, organisational and time management skills
  • Excellent computer skills and a good working knowledge of Microsoft Office products


To apply please email your CV and a covering letter stating your relevant experience and salary expectations to careers@globalgroup.org or write to Melissa Pace at the Head Office address.

Job type

Full time, permanent

Salary

Commensurate with experience

The Role

The Global Group celebrates more than 30 years in business and has an exciting opportunity for a marketing executive within Global Hygiene which supplies janitorial and cleaning products and Global Heat Transfer, the leading heat transfer fluid management company and associated brands Thermocare®  and Globaltherm®

The marketing executive will deliver effective digital marketing campaigns by preparing engaging content and presenting the company’s brands to impact sales.

 

Responsibilities

  • Creating and delivering digital marketing campaigns aligned with the business objectives
  • Presenting ideas and plans
  • Writing and proofreading creative content
  • Maintaining websites and reviewing analytics
  • Managing and updating a customer relationship management system (CRM – Zoho)
  • Coordinating internal marketing communications
  • Monitoring and reporting campaign performance
  • Conducting research and analysing data to target specific audiences
  • Organising events and product exhibitions
  • Liaising with third party suppliers


About You

  • You will have a relevant degree (business / marketing / science / engineering)
  • Able to demonstrate a keen interest in technical products and services
  • Organised and logical with good time management skills and the flexibility to work to tight deadlines
  • Exceptional written, verbal and presentation skills
  • A good working knowledge of Microsoft Office products
  • Competent use of digital technologies
  • A minimum of 12 months working in a marketing role is preferred but not essential


To apply please email your CV and a covering letter stating your relevant experience and salary expectations to careers@globalgroup.org or write to Melissa Pace at the Head Office address